No issues until my breakfast incident. Everything else was fine during my stay.
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Jhenny
diciembre de 2022
The hotel was an absolute great! The service from the moment we arrived until we departed was exceptional. Located very conveniently close to the Cruise Port. My husband and I were leaving on a cruise and needed a one night stop-over. Unfortunately our flight was delayed and we did not get enough time to enjoy the beautiful gardens that evening. However, we certainly did during our next morning walk. I would also like to point out that the on-location restaurant Lorenzo"s Restaurant and Cabaret is a gem! They were nice enough to accommodate us for dinner, though we were one hour past our reservation time. Lovely piano music and delish food and excellent service. Hilton Garden Inn NY in Staten Island is a great stop prior to cruising!
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Martha
julio de 2022
I like the look of the hotel inside the pictures the dining room the staff the restaurant
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Lorraine
abril de 2023
Breakfast was a good combination of buffet and freshly prepared eggs. Very pricey if not paid for in advance though.
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Sandy
marzo de 2022
The restaurant and food was good reasonable
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Mary
julio de 2023
Loved the location, the property is beautiful, and the staff were all very friendly and helpful. It was my first time in Staten Island, so I didn't know what to expect from a Holiday Inn there, but I was very pleasantly surprised.
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Patricia
septiembre de 2022
Front desk staff was very kind and professional. Regina went above and beyond to get me glasses to have a cocktail in my room and she also gave us an extra hour to check out the following day.
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Neil
abril de 2023
Overall it was a very comfortable and pleasant stay. It all was done very well if I didn't have a problem or complaint about anything it must have been done right by the property.
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Michael
mayo de 2023
Room was decently equipped with comfortable beds. Great location and easy parking. Staff friendly and restaurant had good food. Cleanliness was good.
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Daniel
mayo de 2022
First night didn’t sleep much because there was a wedding but looking forward for next week staying with family. Friendly service.
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Bartolo
noviembre de 2022